Shipping + Returns
 

We’re trying our upmost to keep our shipping charges low. all items will be sent via First class recorded delivery,

the delivery charges are as follows -

  • small/light items - £2.95

  • larger/heavier items £5.95

  • orders over -2kg - £16.95

Orders will be dispatched within 7 - 10 days of being placed. this is due to every item being made to order. if you require an item by a certain date, please drop us a line.

We currently only ship to the UK via our WEBSITE. but Delivery further afield is possible, please email us to place your order -  hello@herbertdesigns.london  

We hope you’ll be chuffed with your purchase. but If you wish to return it, you can. We accept returns for exchange or a refund within 30 days of the original purchase date, however postage will be at your cost unless goods are deemed faulty.

PLEASE NOTE WE’re UNABLE TO ACCEPT RETURNS OF PERSONALISED ITEMS, UNLESS deemed FAULTY.

To return or exchange a product, please email hello@herbertdesigns.london  WITH proof of purchase.

Returned items will be reimbursed the full purchase price upon arrival to us.